Digital customer onboarding no longer begins when someone creates an account. It begins when a person first notices a brand, reads the first offer page, sees a community update, or tries to understand what kind of experience is being presented. The sign-up page still matters, but it is now one point in a wider communication path. For digital businesses, that shift changes the job of onboarding. It has to introduce the first action, explain terms, and keep the customer oriented across channels.

Read column ›

In Indonesian media we read that a number of regional governments in the country threw their full support behind the central government’s ambition to accelerate the development of waste-to-electricity generation. If successful, this program helps to solve two significant challenges Indonesia is facing: the waste problem, and ensuring energy security for both residential and industrial sectors.

Read column ›

Day trading has a reputation problem. Ask most people what they picture when they hear the phrase, and you'll get the same answer: multiple monitors, constant stress, a finance degree, and probably a lot of money you can't afford to lose.

Read column ›

Southeast Asia is capturing the attention of global investors, and for good reason. The region is experiencing significant economic growth, driven by a young population, increasing urbanization, and a rapidly expanding middle class. These factors create a fertile ground for smart investments, particularly in the property sector.

Read column ›