Throughout my life in Indonesia I have noticed that when dealing with government institutions, for example when arranging a residence permit (KITAS/KITAP), a work permit (IMTA) or a building permit (IMB), there are two options: (1) do everything according to official guidelines (based on laws, regulations, and policies) but expect to see a delay, or (2) pay a higher price at the start but ‘get things done quickly’.

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